You have questions….we have answers! Take a peek below for some of our most asked questions. If we haven’t covered your topic, please reach out and ask.

  • What Type of Frames Do You Carry?

    Our frame selection is available in different materials: wood, metal, leather, and even handpainted glass. Our styles range from classic to over-the-top! Whatever your taste—modern, elegant, traditional, or exotic—we have something for everyone.

  • Is The Work Done At Your Location?

    Our experienced craftspeople perform all work on-site. We have a combined framing experience of over 60 years.

  • How Much Will It Cost to Frame My Project?

    We believe in transparent pricing. That being said, the cost of your unique project will depend on many factors. The size of your artwork and the materials we choose together will determine the cost. Our diverse range of options enables us to work with every budget. When you visit the shop, we’ll be able to provide you with a detailed, no-cost quote.

  • What Is Your Typical Turn-Around Time for Framing?

    The timeframe will depend on the complexity of the job and the materials required. Our goal is to finish your project promptly. Delivery dates range from two weeks for in-stock or readily available materials to longer for materials that may be back-ordered or are handmade. We can accommodate rush orders. If you have a short deadline, please call us at 706.738.5529, and we’ll do our best to meet your needs.

  • How Large A Project Can You Frame?

    Using standard materials, we can frame, mat, and glaze pieces up to 96” long by 60” wide. We work with many vendors who can custom-make frames in either wood or metal to accommodate any size piece. We also have a vendor who can create customized acrylic sizes larger than the standard sizes.

  • What Should I Bring To My Framing Appointment?

    Please bring your artwork or item that we will be working on. If you have specific ideas or a reference photo, bring that as well. Please bring along any decor references for the space, such as fabric, wall colors, and furniture selections. We will work with you to bring your vision to life and make suggestions based on the above.

  • How Do You Let Me Know My Order Is Ready?

    We’ll keep you informed every step of the way. If unforeseen circumstances arise, we will contact you promptly. Once your project is ready, we will reach out via text or phone, whichever works best for you.

  • What Glass Choice Will You Recommend?

    The glass we recommend will depend on your artwork, the location of installation, your preferences, and budget considerations. We are well-versed in the different types of glass and plexiglass options and will recommend the best choice for your project.

  • Do You Offer Custom Mirrors?

    We can create a custom mirror in any size using any frame from our collection. Your mirror can be flat, beveled, or antiqued. We can also create arched or round mirrors to achieve your vision. Visit our Framed Mirrors pages to see some inspiring examples and learn more about our custom mirror options.

  • Can You Provide Just a Mat or Glass?

    We can provide mat board and glass in a few days. We will consult you to choose the best match and glass options for your project.

  • Do You Stretch Canvasses?

    Of course! If you have a canvas that has shipped off the stretcher, we can re-stretch it for you. We’ll work with you to either frame the finished piece or prepare it to hang as gallery-wrapped artwork.

  • How Quickly Do I Need To Pick Up My Project?

    While we want you to enjoy your project as soon as possible, we understand that sometimes circumstances delay delivery. We are happy to keep your project as long as you need us to. We’ll reach out periodically to check in on you with a gentle reminder. We can also arrange delivery and installation; please call us at 706.738.5529 to make arrangements.

  • Where Are You Located?

    We are located on Walton Way in Augusta, GA. 1542 Walton Way at the corner of Chaffee Avenue, just off 15th Street in the Medical District.

  • Can I Have My Project Delivered?

    We have options for both local and nationwide delivery. Local deliveries can be combined with installation services. Nationwide services can be coordinated with our trusted delivery partner. We will also work with UPS to carefully pack and send smaller pieces.